Return & Refund Policy
Official guidelines regarding reservation payments, monetary returns, and stay refund policies at ATOZESTAYS.
As of current company operational protocols, ATOZESTAYS does NOT offer any refund options as of now. Once a farmhouse reservation or private event booking payment is processed and confirmed, 100% of the funds are locked for property readiness, caretaker allocation, and exclusive date reservation. No cash refunds, bank chargebacks, or credit vouchers will be issued under any circumstances.
1Non-Refundable Payments Overview
All payment transactions completed on ATOZESTAYS—including partial advance deposits, full check-in payments, and event setup fees—are strictly non-refundable. Property owners block calendar dates exclusively for your group upon confirmation.
2Early Check-Outs & Unused Nights
No partial refunds or pro-rated credits are granted for early check-outs, delayed arrivals, or unused stay duration. Guests leaving prior to scheduled check-out times forfeit all remaining balances.
3Security Deposit Returns (If Applicable)
If a refundable security damage deposit is collected by the property caretaker upon physical check-in, it will be inspected and returned directly by the caretaker upon check-out provided zero property damage has occurred.
Official Contact Details & Support
13-1-1201, Mustadi Pura, Kummarwadi, Hyderabad, Telangana - 500067
+91 76809 13396 | +91 76720 13396