Privacy Policy
Learn how ATOZESTAYS collects, protects, and handles your personal information when booking luxury farmhouses and private event venues.
1Information We Collect
When you reserve a farmhouse, request an event venue quote, or create an account with ATOZESTAYS, we collect personal information necessary to facilitate your booking and ensure guest safety.
- Contact Information: Full name, phone number, WhatsApp contact, and email address.
- Verification Data: Government-issued photo IDs (Aadhaar, Passport, or Driving License) for keyless lock check-ins and security compliance.
- Booking & Stay Preferences: Check-in dates, guest count, special occasion details, and catering requests.
- Payment Records: Transaction IDs, UPI reference numbers, and payment confirmation status (we do not store raw card credentials).
2How We Use Your Information
Your data is strictly used to deliver seamless hospitality and concierge experiences:
- Generating digital PIN passcodes for keyless smart lock check-ins.
- Sending instant booking confirmation SMS, WhatsApp notifications, and email receipts.
- Coordinating with verified property caretakers and event management teams for stay readiness.
- Complying with local law enforcement guidelines regarding guest registration at private resorts.
3Data Protection & Confidentiality
ATOZESTAYS adheres to strict data privacy standards. We do not sell, rent, or trade your personal details with any third-party marketing agencies. Guest information is shared exclusively with verified property owners or local authorities when legally mandated.
4Security & Keyless Lock Access
Digital PIN passcodes issued for smart lock entries expire automatically upon checkout. Temporary access credentials cannot be reused or extended without explicit concierge approval.
Official Privacy Officer & Contact Details
13-1-1201, Mustadi Pura, Kummarwadi, Hyderabad, Telangana - 500067
+91 76809 13396 | +91 76720 13396